Welcome to Frequently Asked Questions Section

COMPLETING AND UPLOADING HOMEWORK +

Do you need “How to” information on technical difficulties related to downloading or uploading forms?

Friday Homework - PRINT IT OFF and write on it. You can submit into the group by taking a photos and uploading into the group.
We actually intend for you to write the goals, there have been extensive studies done on Goal setting and the physical commitment of writing a goal.

Plus you should be referring to it regularly and keep it visible when there are times of procrastination.

BE SPECIFIC -the purpose is to GIVE YOU PURPOSE, so be super specific. General goals are a waste. Chunk down a bigger goal to specific tasks

HABIT TRACKER - use it....

THE WEEKLY CALL +

You will have been emailed the details of how to set up ready for your first Coaching Call on week one, and a confirmation of your scheduled time. (Check your spam box for an email from hello@thinktankaustralia.com)

This applies to each week’s call. It is the same link every week
Please ensure you log into your call at least 3-5mins BEFORE start time to ensure you have no technical difficulties

And yes, you are required to attend each week

FEEDBACK AND YOUR QUESTIONS +

When will I receive feedback on my homework?

For each Module we give you a suggested completion date, this is to keep you on track and executing tasks in a timeline that will ensure a successful week.

Ask questions by posting in the group, and tag the relevant coach.
MORNING POSTS: answered within the same work day
LATE AFTERNOON/ EVENING POSTS: the following work day.
The team work 10am - 6pm; posts are not answered outside of these hours.
Inbox (DM) are also not responded to at all.

For example, all homework submitted by 6pm each Wednesday, you are given feedback in the group by Thursday evening, or if relevant on your call Friday morning.

The FRIDAY CALL is not a Q&A call it is a Goal setting and Review call. The purpose is to ensure you are on track, keeping you accountable to executing your goals, and answering questions raised during the week, as relevant to the WHOLE group.

IF YOU FALL BEHIND, we will endeavour to help you, and provide feedback where we can, but the flow of the program means coaches are responsible for different weeks, and the importance of accountability means it is your responsibility to catch up.

WHO GIVES FEEDBACK +

The homework gets distributed to the relevant coach for that module

Eg: In Week 2, Chris gives feedback on your Niche, Avatar, Irresistible Offer
In Week 2, Matthew gives feedback on the PAS and AIDA homework, Jamie on Sales etc

What this means is that if you "add in" homework where it doesn't belong, or create your own documents rather than handwriting in our templates, or give them different file names, it may not be seen by the relevant coach.

ASKING QUESTIONS ABOUT HOMEWORK OR WEEKLY GOALS? +

Post questions in the Facebook group as soon as they arise for you, so you get a same day response, and so everyone benefits.

When you ask a question relating to homework or content, be sure to direct it to the coach who has recorded the video that relates to that homework, and tag them in the group. Eg:

@Chris Picone (Weeks 1-2 inclusive)

@Matthew Sampson James (Weeks 2-4 inclusive)

@Jamie Sonnex (Weeks 4-8 inclusive)

ALL Admin related questions must be directed to HELPME@THINKTANKAUSTRALIA.COM

WHY CAN'T MY NICHE BE EVERYONE +

This is a Easy one to answer but it takes a few points so stick with us

  1. If you are marketing, I CAN HELP EVERYONE, then people don't value your services as highly as they do a specialist, they don't trust you as much as they do a specialist, and you are making it very hard for people to refer you to their friends, family colleagues etc..
  2. Niche is for Marketing. It makes your audience on Facebook more effective, people see thousands of marketing messages a day, don't lets yours get lost in the crowd of a million people in a marketing audience.
  3. How can you create an offer that is IRRESISTIBLE to EVERYONE. You Can't. You can't please everyone... so don't try. Trust us... you will just waste money.
  4. Still doubt me; ask yourself this. How much do you pay your GP for a session... How much do you pay a specialist for a session. Case Closed.
  5. If you haven't... do you Niche homework
HOW MUCH SHOULD I SPEND ON FACEBOOK MARKETING +

Facebook is Science.

Look at your lead target.
Look at your cost per lead
Multiply them
Divide the total by your campaign period (X # of days)
That is your Facebook spend per day.

More than you want to spend?
You have two options
1. Optimise your ad
2. Change your targets
or
Change your offer

DO I SET A CAMPAIGN DURATION ON FACEBOOK +

We typically Do Not.

We turn Ads on and off by tracking our Ad Performance twice daily.
We up spend to hit targets for optimal ads and we turn off underperforming ads so we do not waste money.
Sometimes we even hit lead goals ahead of time.

Plus Facebook's aim is always to spend your money, so what do you think they are going to do if you campaign has 2 days left and you have money to spend????....

DO I MARKET ON MY PERSONAL OR BUSINESS PAGE +

We typically Do Not.

We turn Ads on and off by tracking our Ad Performance twice daily.
We up spend to hit targets for optimal ads and we turn off underperforming ads so we do not waste money.
Sometimes we even hit lead goals ahead of time.

Plus Facebook's aim is always to spend your money, so what do you think they are going to do if you campaign has 2 days left and you have money to spend????....

HOW OFTEN DO I CONTACT A LEAD +

SALES 101
Remember Sales is about Helping people who have REACHED OUT TO YOU for YOUR help. So don't let them down, your service to them, your ability to change their lives... it starts now.

HOW OFTEN should you contact a Lead?

Keep trying to call or text them for 14 days. After 14 days if you have not successfully made contact, you can then add them to the email marketing list.

We recommend a minimum of 3 contacts per day, depending on when the lead opted in

CALL FOLLOW UP AND EXPECTED TIMES
Each Day
Morning ( between 9am and 11am)
Call - no answer - text

Afternoon 1 (between 12noon and 2pm)
Call - no answer – text

Afternoon 2 (between 3noon and 4pm)
Call - no answer - text

Evening (between 6pm and 9pm) Yes your late dial can be as late at 8.45pm
Call - no answer - Voicemail and email

If opt in later in the day (after 4pm)
Afternoon (between 4pm and 6pm)
Call - no answer – text

Evening (between 6pm and 8pm)
Call - No answer – text (between 6pm and 8pm) - voicemail and email

Minimum 2 touch points per day per lead

I NEED AN OUTSOURCER/ VIRTUAL ASSISTANT... WHERE SHOULD I GO? +

It depends.
Consider Project Work? Once Off?
Upwork.com is a great site for project and ongoing partners for specific Projects, such as contributor pieces, graphics, pdf creation, ebook creation etc...
or
Ongoing Team Member
Talk to the awesome team at Outsourcing Angels.
ask helpme@thinktankaustralia.com for an introduction and some special rates

I NEED A LEGAL DOCUMENT WRITTEN UP +

Need some advice on Insurance, Waivers, Contracts, Employment documents, Policies and more...

We always recommend you refer these to a professional, who will understand the individual needs of your business, service or outcome you want.

If you would like to speak to the awesome Legal Team we recommend at Think Tank.
Chat to helpme@thinktankaustralia.com for an introduction